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Shipping Policy
Ngeborong Shipping Policy
Last Updated: July 25, 2025
At Ngeborong, we strive to deliver your orders quickly and reliably. Below are our detailed shipping options, delivery timelines, and fees based on your location.
Shipping Rates & Delivery Times by Country/Region
Asia Pacific
| Country/Region | Shipping Fee (USD) | Delivery Time | Shipping Method |
|---|---|---|---|
| Indonesia | FREE | 3-5 business days | JNE Express |
| Singapore | $5.99 | 2-4 business days | DHL Express |
| Malaysia | $7.99 | 4-7 business days | Pos Laju |
| Thailand | $9.99 | 5-8 business days | Kerry Express |
| Philippines | $8.99 | 6-10 business days | LBC Express |
| Vietnam | $7.99 | 5-9 business days | GHTK |
North America & Europe
| Country/Region | Shipping Fee (USD) | Delivery Time | Shipping Method |
|---|---|---|---|
| United States | $12.99 | 7-12 business days | FedEx |
| Canada | $14.99 | 8-14 business days | DHL |
| United Kingdom | $11.99 | 6-10 business days | DPD |
| Germany | $10.99 | 5-9 business days | DHL |
| France | $10.99 | 5-9 business days | Colissimo |
Middle East & Other Regions
| Country/Region | Shipping Fee (USD) | Delivery Time | Shipping Method |
|---|---|---|---|
| UAE | $15.99 | 7-12 business days | Aramex |
| Saudi Arabia | $16.99 | 8-14 business days | SMSA Express |
| Australia | $13.99 | 7-11 business days | Australia Post |
| New Zealand | $14.99 | 8-13 business days | NZ Post |
Shipping Options
1. Standard Shipping
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Processing time: 1-2 business days
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Delivery times vary by destination (see table above)
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Tracking number provided
2. Express Shipping (DHL/FedEx)
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Available for all countries
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Flat rate: $24.99 USD
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Delivery: 3-7 business days worldwide
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Priority processing
3. Free Shipping
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Applies to all orders over $100 USD
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Uses standard shipping methods
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Excludes remote areas
Important Notes
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Customs & Duties: International customers are responsible for any additional fees
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Order Processing: Orders placed after 3PM GMT+8 ship next business day
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Address Accuracy: Double-check your shipping details - we're not responsible for incorrect addresses
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Delivery Delays: May occur due to customs, weather, or carrier issues
Tracking Your Order
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Tracking number emailed within 24 hours of shipment
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Check status at www.ngeborong.com
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Contact service@ngeborong.com for delivery issues
Ngeborong - Delivering Style Worldwide 🌍✈️
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